• 🔸We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you.


• 🔸We store personal information for only as long as we have a reason to keep it.


• 🔸We aim to make it as simple as possible for you to control what information is shared publicly (or kept private), indexed by search engines, and permanently deleted.


• 🔸We help protect you from overreaching government demands for your personal information.


• 🔸We aim for full transparency on how we gather, use, and share your personal information.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Information You Provide to Us

When you create an account, place an order, or contact us for support, we collect personal information you provide such as:

• 🔸Name and contact details (email address, phone number, shipping address)


• 🔸Payment information (credit card details are processed securely by our payment processor and not stored on our servers)


• 🔸Account credentials (username and password)


• 🔸Communications you send us (customer service requests, feedback)

Information We Collect Automatically

When you use our services, we automatically collect certain information including:

• 🔸Device information (IP address, browser type, operating system)


• 🔸Usage data (pages visited, time spent on site, clickstream data)


• 🔸Cookies and similar tracking technologies (see our Cookie Policy below)


• 🔸Location information (derived from IP address or device settings if enabled)

Information from Third Parties

We may receive information about you from other sources including:

• 🔸Social media platforms when you interact with us or log in via social media


• 🔸Payment processors regarding the status of your transactions


• 🔸Marketing partners providing analytics or advertising services


• 🔸Publicly available sources for fraud prevention purposes

How We Use Your Information

We use the information we collect for the following purposes:

• 🔸To provide and maintain our services: Processing transactions, delivering products, and providing customer support.


• 🔸To improve our services: Analyzing usage patterns to enhance user experience and develop new features.


• 🔸To communicate with you: Sending order confirmations, service updates, security alerts, and administrative messages.


• 🔸For marketing and promotions: With your consent, we may send you information about products, services, and special offers.


• 🔸For security and fraud prevention: Detecting and preventing fraudulent transactions and other illegal activities.


• 🔸For legal compliance: Meeting our legal obligations and responding to lawful requests from authorities.

Sharing of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• 🔸Service Providers: We engage trusted third parties to perform functions like payment processing, order fulfillment, data analysis, marketing assistance, and customer service.


• 🔸Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


• 🔸Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.


• 🔸Protection of Rights: We may share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information including:

• 🔸Encryption of sensitive data in transit and at rest


• 🔸Regular security audits and vulnerability testing


• 🔸Access controls limiting employee access to personal information


• 🔸Secure protocols for data transmission

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• 🔸Access: You can request a copy of the personal information we hold about you.


• 🔸Correction: You can update or correct inaccurate information.


• 🔸Deletion: You can request deletion of your personal information in certain circumstances.


• 🔸Restriction: You can request we limit how we use your information.


• 🔸Objection: You can object to certain processing activities like direct marketing.


• 🔸Portability: You can request a structured, machine-readable copy of your data.

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing your request.

International Data Transfers

As a global company, we may transfer your personal information to countries other than your own. When we do so, we implement appropriate safeguards such as standard contractual clauses to ensure your data remains protected.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ErecPrime
Email: support@erecprime.com